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+ How do you say OSTEAL? 
Ah - stee - ull
= Medical Definition of OSTEAL : relating to, or resembling bone; also : affecting or involving bone or the skeleton.

+ I can't find my order : We have two shops (bigcartel & etsy) be sure to double check where you placed the order

+ How do I track my package?  All payments are  processed via PayPal and can be tracked via your paypal account - or the email address you used when you ordered.

If your package is "in transit" it is now in the hands of the www.usps.com and you will need to contact them directly with any questions.

+ Is OSTEAL on Etsy?  YesVisit our big etsy shop : http://www.osteal.etsy.com

+ What about the REFUNDS?  please read the Shipping page

Custom Items - No refunds are given for custom items.

Thank you for understanding.