May 7th, 2017
All new items are currently available in the Etsy shop : www.osteal.etsy.com
- ALL SALES ARE FINAL-
Cancellations : MUST contact us within 5 days
+ Once your order has shipped you cannot cancel your order.
+ If your order has shipped and you need a refund due to EMERGENCY reasons you must return the ENTIRE UNOPENED package. Your order must be in original shipping packaging, sealed and unopened in ANY way, for a refund. Buyer pays return shipping for voluntary cancellation.
No refunds/exchanges on custom orders
Refunds are only given for items damaged/lost via the postal service (insured packages only), Please see the Shipping Page for more Information.
International Customers : Current shipping prices are for First class international mail, that is NOT insured. Uninsured items are not eligible for refunds/returns if lost or damaged via shipping - if you would like to insure your order please read the Shipping Page
NO I will not 'remake' a piece of jewelry made by another shop/person
PLEASE take the time to read the Shipping & F.A.Q.